[Tugao] Privacy Policy Last Updated: July 13, 2026
[TIMETRADE LIMITED] (hereinafter referred to as "we" or "us") deeply understands the importance of privacy to you. This Privacy Policy is intended to explain how we collect, use, store, and share your personal information.
To provide you with core business functions (such as task display, proof uploading, third-party survey tasks, withdrawals, customer service communication, mutual support groups, etc.), we will request the following device permissions and information with your consent:
Explicit Declaration: We will not proactively collect highly sensitive information unrelated to our core business, such as your address book/contacts or precise geolocation (GPS).
We may provide mutual support group features to help users receive service guidance, task-related assistance, and customer support. These groups are created and managed by our customer service or system administrators. Users cannot create public groups, invite other users by themselves, start private chats with other users, or view other users' detailed personal information through the group feature.
When you join or use a mutual support group, we may collect and process information necessary to operate and protect the feature, including your platform user identifier, display nickname or avatar shown in the app, group membership and invitation records, text messages, uploaded images or other media, message timestamps, delivery or visibility status, customer service and system replies, report or block records, moderation actions, and basic device, network, and risk-control information.
We use this information only for service delivery, mutual assistance, customer support, security moderation, anti-spam and anti-fraud protection, dispute handling, audit records, legal compliance, and enforcement of our Terms of Service. Group messages may be visible to other members of the same support group, customer service staff, system administrators, and safety reviewers as needed. Some support or system messages may be visible only to you.
If you report or block another user, or if another user reports or blocks you, we will process the related report, block, message, room, and audit records to review safety issues, restrict abusive behavior, hide or remove content, or take account-level measures when necessary.
To provide secure and effective services, we have integrated the AppsFlyer MMP SDK.
Used to evaluate app user sources, conversions, and attribution.
When you use app functions, this SDK will collect the advertising identifier.
We use Firebase Cloud Messaging to deliver important service notifications, such as customer support replies, task status changes, and withdrawal status updates. The notification token is used only for message delivery and service reachability, and is not used to send unrelated marketing or spam messages.
We may provide optional third-party survey or offerwall tasks through CPX Research and its survey partners. When you choose to enter or participate in such tasks, we may share or transmit information necessary for survey matching, anti-fraud checks, attribution, postback verification, and reward settlement, including your platform user identifier, app or offer identifiers, transaction or completion status, IP address, device/browser user agent, device and network information, country or region, and security hash or similar verification parameters.
CPX Research or its survey partners may request additional survey profile information directly from you, such as age, date of birth, gender, ZIP/postal code, country, preferences, or survey answers. Such information is processed according to CPX Research's privacy policy and the privacy policy shown by the relevant survey partner. Participation in CPX Research surveys is optional, and you should stop participating if you do not agree with the applicable third-party privacy terms.
Information collection and processing by third-party SDKs, survey providers, offerwall providers, and related service providers are subject to their own privacy policies. We will conduct security monitoring on their data acquisition behavior within the scope available to us.
We employ industry-standard security measures (such as encrypted transmission, encrypted storage, database transaction security isolation, etc.) to protect your personal information and asset data, preventing unauthorized access, disclosure, use, modification, damage, or loss.
Mutual support group records, including messages, media, moderation records, report/block records, and customer service replies, may be retained for a reasonable period required for service operation, security review, dispute handling, audit, and legal compliance. When retention is no longer necessary, we will delete or anonymize the relevant records according to applicable laws, our data retention rules, and account deletion procedures.
You have complete control over your personal information:
We attach great importance to the protection of minors' personal information. If you are under 18 years of age, please read this policy accompanied by a legal guardian, and stop using business features related to funds, such as withdrawals.
If you have any questions or complaints regarding this Privacy Policy, please contact us via:
Customer Service Email: [timetrade.hongkong@gmail.com]